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Term Of Service

WEBSITE

The Website is meant to be used by bonafide User(s) for a lawful use.

User shall not distribute exchange, modify, sell or transmit anything from the Website, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.

The User Agreement grants a limited, non-exclusive, non-transferable right to use this Website as expressly permitted in this User Agreement. The User agrees not to interrupt or attempt to interrupt the operation of the Website in any manner whatsoever.

Access to certain features of the Website may only be available to registered User(s). The process of registration, may require the User to answer certain questions or provide certain information that may or may not be personal in nature. Some such fields may be mandatory or optional. User represents and warrants that all information supplied to Hari Holiday Home is true and accurate.

Hari Holiday Home reserves the right, in its sole discretion, to terminate the access to the Website and the services offered on the same or any portion thereof at any time, without notice, for general maintenance or any other reason whatsoever.

Hari Holiday Home will always make its best endeavors to ensure that the content on its websites or other sales channels are free of any virus or such other malwares. However, any data or information downloaded or otherwise obtained through the use of the Website or any other Sales Channel is done entirely at the User's own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that may result from the download of such data or information.

Hari Holiday Home reserves the right to periodically make improvements or changes in its Website at any time without any prior notice to the User. User(s) are requested to report any content on the Website which is deemed to be unlawful, objectionable, libelous, defamatory, obscene, harassing, invasive to privacy, abusive, fraudulent, against any religious beliefs, spam, or is violative of any applicable law to report@HariHolidayHomecom. On receiving such report, Hari Holiday Home reserves the right to investigate and/or take such action as the Company may deem appropriate.

BOOKINGS BY TRAVEL AGENTS

Except with the prior registration with Hari Holiday Home as B2B agents, priority partner or a franchisee, and explicit permission of Hari Holiday Home to use the Website, all travel agents, tour operators, consolidators or aggregators ("Travel Agents") are barred from using this Website for any commercial or resale purpose. If any such bookings are detected, Hari Holiday Home reserves the right, including without limitation, to cancel all such bookings immediately without any notice to such travel agents and also to withhold payments or any refunds thereto. Hari Holiday Home shall not be held liable for any incidental loss or damage that may arise from the bookings made by any person through such Travel Agents. The liability in case of such cancellations shall be solely borne by such Travel Agents.

All discounts and offers mentioned on the Website are applicable only to the User(s) of Hari Holiday Home for legitimate bookings.

LIMITED LIABILITY OF Hari Holiday Home

Unless Hari Holiday Home explicitly acts as a reseller in certain scenarios, Hari Holiday Home always acts as a facilitator by connecting the User with the respective service providers like airlines, hotels, restaurants, bus operators etc. (collectively referred to as "Service Providers"). Hari Holiday Home liability is limited to providing the User with a confirmed booking as selected by the User.

Any issues or concerns faced by the User at the time of availing any such services shall be the sole responsibility of the Service Provider. Hari Holiday Home will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence on part of any Service Provider.

Unless explicitly committed by Hari Holiday Home as a part of any product or service:
 

  • Hari Holiday Home assumes no liability for the standard of services as provided by the respective Service Providers.

  • Hari Holiday Home provides no guarantee with regard to their quality or fitness as represented.

  • Hari Holiday Home doesn't guarantee the availability of any services as listed by a Service Provider.

By making a booking, User understands Hari Holiday Home merely provides a technology platform for booking of services and products and the ultimate liability rests on the respective Service Provider and not Hari Holiday Home . Thus the ultimate contract of service is between User and Service Provider.

User further understands that the information displayed on the Website with respect to any service is displayed as furnished by the Service Provider. Hari Holiday Home , therefore cannot be held liable in case if the information provided by the Service Provider is found to be inaccurate, inadequate or obsolete or in contravention of any laws, rules, regulations or directions in force.

FEES AND PAYMENT

In addition to the cost of booking as charged by the Service Providers, Hari Holiday Home reserves the right to charge certain fees in the nature of convenience fees or service fees. Hari Holiday Home further reserves the right to alter any and all fees from time to time. Any such additional fees, including fee towards any modifications thereof, will be displayed to the User before confirming the booking or collecting the payment from such User.

In cases of short charging of the booking amount, taxes, statutory fee, convenience fee etc., owing to any technical error or other reason, Hari Holiday Home shall reserve the right to deduct, charge or claim the balance amount from the User and the User shall pay such balance amount to Hari Holiday Home . In cases where the short charge is claimed prior to the utilization of the booking, Hari Holiday Home will be at liberty to cancel such bookings if the amount is not paid before the utilization date.

Any increase in the price charged by Hari Holiday Home on account of change in rate of taxes or imposition of new taxes, levies by Government shall have to be borne by the User. Such imposition of taxes, levies may be without prior notice and could also be retrospective but will always be as per applicable law.

In the rare circumstance of a booking not getting confirmed for any reason whatsoever, Hari Holiday Home will process the refund of the booking amount paid by the User and intimate the User about the same. Hari Holiday Home is not under any obligation to provide an alternate booking in lieu of or to compensate or replace the unconfirmed booking. All subsequent bookings will be treated as new transactions. Any applicable refund will be processed as per the defined policies of the service provider and Hari Holiday Home as the case may be.

The User shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the service, as per the applicable laws

The User agrees and understands that all payments shall only be made to bank accounts of Hari Holiday Home. Hari Holiday Home or its agents, representatives or employees shall never ask a customer to transfer money to any private account or to an account not held in the name of Hari Holiday Home. The User agrees that if that user transfers any amount against any booking or transaction to any bank account that is not legitimately held by Hari Holiday Home or to any personal account of any person, Hari Holiday Home shall not be held liable for the same. User shall not hold any right to recover from Hari Holiday Home any amount which is transferred by the User to any third party.

The User will not share his personal sensitive information like credit/debit card number, CVV, OTP, card expiry date, user IDs, passwords etc. with any person including the agents, employees or representatives of Hari Holiday Home . The User shall immediately inform Hari Holiday Home if such details are demanded by any of its agents' employees or representatives. Hari Holiday Home shall not be liable for any loss that the User incurs for sharing the aforesaid details.

Refunds, if any, on cancelled bookings will always be processed to the respective account or the banking instrument (credit card, wallet etc.) from which payment was made for that booking.

Booking(s) made by the User through Hari Holiday Home are subject to the applicable cancellation policy as set out on the booking page or as communicated to the customers in writing.

Hari Holiday Home provides various modes of making payments on the Website for transacting, like UPI, Credit/Debit Cards of various banks, Net Banking facility of all major banks, Hari Holiday Home and third party Wallets, Gift Cards, EMI and more.

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